PABX

Coms Ltd has a lot of expertise in IP PABX and VOIP solutions. We specialise in Asterisks, the most popular open source IP PABX. We have installed Asterisks at a number of customer sites. We have set up advanced call routing facilities for many of our customers because we value how important every call is to a business.

We have also set up dedicated VOIP links for our customers so they can call any land line overseas for as little as 2 cents per minute.

Asterisk-based telephony solutions offer a rich and flexible feature set. Asterisk offers both classical PBX functionality and advanced features, and interoperates with traditional standards-based telephony systems and Voice over IP systems. Asterisk offers the advanced features that are often associated with large, high end (and high cost) proprietary PBX’s.

Some of the advanced features of asterisks that no other IP PABX can compare with..

Call Features

ADSI On-Screen Menu System
Alarm Receiver
Append Message
Authentication
Automated Attendant
Blacklists
Blind Transfer
Call Detail Records
Call Forward on Busy
Call Forward on No Answer
Call Forward Variable
Call Monitoring
Call Parking
Call Queuing
Call Recording
Call Retrieval
Call Routing (DID & ANI)
Call Snooping
Call Transfer
Call Waiting
Caller ID
Caller ID Blocking
Caller ID on Call Waiting
Calling Cards
Conference Bridging
Database Store / Retrieve
Database Integration
Dial by Name
Direct Inward System Access
Distinctive Ring
Distributed Universal Number Discovery (DUNDi™)
Do Not Disturb
E911
ENUM
Fax Transmit and Receive
Flexible Extension Logic
Interactive Directory Listing
Interactive Voice Response (IVR)
Local and Remote Call Agents
Macros
Music On Hold
Music On Transfer
- Flexible Mp3-based System
- Random or Linear Play
- Volume Control Predictive Dialer
Privacy
Open Settlement Protocol (OSP)
Overhead Paging
Protocol Conversion
Remote Call Pickup
Remote Office Support
Roaming Extensions
Route by Caller ID
SMS Messaging
Spell / Say
Streaming Media Access
Supervised Transfer

Call Features

Talk Detection
Text-to-Speech (via Festival)
Three-way Calling
Time and Date
Transcoding
Trunking
VoIP Gateways
Voicemail:
- Visual Indicator for Message Waiting
- Stutter Dialtone for Message Waiting
- Voicemail to email
- Voicemail Groups
- Web Voicemail Interface
Zapateller

Computer-Telephony Integration

AGI (Asterisk Gateway Interface)
Graphical Call Manager
Outbound Call Spooling
Predictive Dialer

TCP/IP Management Interface

Scalability

TDMoE (Time Division Multiplex over Ethernet)
Allows direct connection of Asterisk PBX
Zero latency

Uses commodity Ethernet hardware
Voice-over IP
Allows for integration of physically separate installations
Uses commonly deployed data connections
Allows a unified dialplan across multiple offices

Speech

Cepstral TTS
Lumenvox ASR
Vestec ASR

Codecs

ADPCM
G.711 (A-Law & μ-Law)
G.719 (pass through)
G.722
G.722.1 licensed from Polycom®
G.722.1 Annex C licensed from Polycom®
G.723.1 (pass through)
G.726
G.729a
GSM
iLBC
Linear
LPC-10
Speex

VoIP Protocols

Google Talk
H.323
IAX™ (Inter-Asterisk eXchange)
Jingle/XMPP
MGCP (Media Gateway Control Protocol
SCCP (Cisco® Skinny®)
SIP (Session Initiation Protocol)
Skype
UNIStim

Traditional Telephony Protocols

E&M
E&M Wink
Feature Group D
FXS
FXO
GR-303
Loopstart
Groundstart
Kewlstart
MF and DTMF support
Robbed-bit Signaling (RBS) Types
MFC-R2 (Not supported. However, a patch is available)

ISDN Protocols

AT&T 4ESS
EuroISDN PRI and BRI
Lucent 5ESS
National ISDN 1
National ISDN 2
NFAS
Nortel DMS100
Q.SIG

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